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Drew Safaris Support Center

Find answers to common questions about our safaris, bookings, and services. If you need further help, contact us and our team will be glad to assist.

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1. What services does Drew Safaris offer?

We specialize in customized safari experiences across Kenya, including game drives, cultural tours, beach holidays, wellness safaris, and adventure activities. Whether you’re looking for a luxury safari lodge or a budget-friendly camping trip, we create itineraries to match your interests and budget.

2. How do I book a safari with Drew Safaris?

Booking is simple:

  • Contact us via email at drewsafaris@gmail.com or call/WhatsApp +254 798 866 041.
  • Share your preferred travel dates, destinations, and interests.
  • We’ll create a tailored itinerary and send a quotation.
  • Once you confirm, we’ll guide you through the secure payment process.

3. What is included in a safari package?

  • Accommodation and meals as per itinerary
  • Professional English-speaking driver/guide
  • Transport in a 4x4 safari vehicle
  • Park entrance fees
  • Game drives and activities
  • Bottled water during safari

(Flights, visas, travel insurance, and personal expenses are usually excluded unless otherwise stated.)

4. How much does a safari cost?

Costs vary based on the season, number of travelers, accommodation type, and duration. We offer budget, mid-range, and luxury packages to suit every traveler. Contact us for a custom quote.

5. Is Kenya safe for tourists?

Yes! Kenya is a popular safari destination and generally safe for travelers. We work with trusted lodges, experienced guides, and safe transportation providers. We also provide pre-travel safety tips and assistance throughout your journey.

6. What should I pack for a safari?

  • Comfortable neutral-colored clothing (avoid bright colors)
  • Lightweight jackets for mornings and evenings
  • Sunhat, sunscreen, and insect repellent
  • Binoculars and a camera
  • Comfortable shoes or sandals
  • Personal medication and travel documents

7. When is the best time to go on safari in Kenya?

Kenya is a year-round safari destination!

  • July – October: Best for the Great Migration in Masai Mara.
  • December – March: Perfect for birdwatching and clear skies.
  • April – June: Green season with fewer crowds and discounted rates.

8. Do you handle airport transfers and flights?

Yes! We can arrange airport pickups, domestic flights, and transfers to your safari destinations to ensure a stress-free experience.

9. What is your cancellation policy?

Our cancellation terms vary by package and service provider. Generally:

  • 60+ days before travel: Full refund minus administrative fees.
  • 30–59 days before travel: 50% refund.
  • Less than 30 days before travel: Non-refundable.

We always advise travelers to get comprehensive travel insurance.

10. How can I pay for my safari?

  • Bank transfers
  • Mobile money (M-Pesa for local clients)
  • Credit/debit cards
  • PayPal (on request)

11. Do you offer group or family discounts?

Yes! We offer discounted rates for group bookings, families, honeymooners, and repeat clients.

12. Why choose Drew Safaris over other companies?

  • Personalized itineraries tailored to your needs
  • Competitive pricing with no hidden costs
  • Experienced, certified safari guides
  • 24/7 travel support
  • Commitment to sustainable and community-based tourism